Bugs-Problems

WebElect/HowTo

When users come across any bugs in the system, please email support.

FVRS Data Issues that we've discovered and reported to the Florida Division of Elections are listed here.


These are known issues we are working to resolve:

  • Calendar issues with last day of month (at least the 31st).
  • Finance lock date should be +1 as not counting last day of month locked.
  • Barcode is being cut off of walk lists in Internet Explorer.
  • Reports sometime stall during download.
  • Category and contribution reports are not utilizing the campaign start date to exclude previous campaign records.
  • On the Query/Targeting page, when there are multiple select boxes for the precincts, the user can select one precinct in each row without pressing the CTRL-key... Only the Reset button clears the select boxes. Is there any way to change this? Yes. Hold the CTRL key whil selecting the selected precinct to deselect it.
  • Query/Targeting -> Selecting Adv Events changes the page from voterTarget1.php to voterTarget1a.php. The remaining options in the drop down box seem to load the right page.
  • Main Search should have a javascript alter when less than 3 characters are entered, rather than going to a new page. There are a couple of other non-js options: The searchMain.php page could redirect back with an error message OR The searchMain could render the error message within the same HTML format as the mnuMain.php page.
  • Search Results after running a search for a known contact, I tried selecting the voter info icon and it didn't pull up the correct page. I think this is because the contact is not a voter - perhaps the link on the icon for voter info can be disabled? The same might be true for households, but I can see when I might want to see contributions from the same group, but different names.
  • When a search is interrupted, using the Browsers Stop function, it causes some problems with the server. Pages won't re-load, probably until the search is complete. This will cause a problem with scalability.
  • The Draft Training Manual is still a .DOC file, in the spirit of open documents, this should be a PDF file.
  • Bar Code -- using the function should test that only one number is entered per line and the numbers have the correct number and type of characters. If the test does occur, it should give the users an error message.
  • On the Campaign Calendar function, it might be easier to publish events via an RSS feed that can be imported, rather then giving the campaign an "API" of sorts to read the data from the database. The process for creating an RSS feed is rather easy.
  • On the Contributor List Output page, there are some options that are disabled (Mapping - could be just in Firefox, Post Cards, Household options for Export and Labels). If these options are not necessary for this function, perhaps the page should be edited to remove these options.
  • For campaign contributions, the terms "primary" and "secondary" - while appropriate - may be confused with "primary" and "general." Perhaps other terminology could be used such as "direct" and "indirect" or something similar.
  • On the Search by Address page, the "Type" drop down is disabled and unpopulated.
  • On the Search by Address results page, when no voters are found, the map plots to Salinas, Kansas. Perhaps the map should not plot when there are no results - and a "Try again" link would take them back to the search page
  • On the Search by Address results page, the Yahoo! Map plot does not work in I.E. (The browser shows some errors on the page in I.E.).
  • I have seen a lot of (561) area code phone numbers. You may have a problem with the phone matching you've done. For example, when I use the 'Search by Address function, search for Neptune Way, there are 11 addresses listed with a (561) phone number.
  • Like the Query/Targeting page, the Voter Reports page, the three select boxes allow you to select one precinct in each row without pressing the CTRL-key... Only the Reset button clears the select boxes.
  • The Voter Reports output page seems to have a bug, when the user selects 1-row as the option. The colors for all three parties are shown, even when selecting only one party. And when multiple parties are selected, they color options don't quite seem correct (Dark Red, then Dark Blue, then Dark Green, then Light Red, then Light Blue, then Light Green) -- shouldn't they run from red to green to blue?
  • The backgrounds on the tblUserMyInfo.php, tblGroupOutput.php and tblGroupBarCode.php pages are white instead of the dark grey most pages use: <body bgcolor="#FFFFFF" ...
  • On the Group List >> Output page, there are some options that are disabled (Mapping and Post Cards, Walk List and View List under Other Formats, and the Individuals option for Labels). If these options are not necessary for this function, perhaps the page should be edited to remove these options.
  • After trying the Match Contacts to Voters function, the following screen resulted in the test campaign. It looks like there might be an issue, given the test campaign is in Hillsborough County and the "matched" voter is in Duval County.
  • On the User Activity log, there is a discrepancy in the Action and Details columns:
  • How does the phone matching work? For example - when I use the 'Search by Address function, search for Neptune Way, there is a phone number for 4801 W Neptune Way. However, when I make contact records for the two voters listed at the address, that phone number does not pre-populate for either record. I assume you match phone numbers to addresses -- which could explain some of the (561) issues noted above.
  • On the Deliverables page, shouldn't Add New List read Add New Deliverable or just Add New ??
  • In a deliverable Queue there are two counts ... at the top and bottom. In the John Doe campaign, the "Walk: Doug H" deliverable shows a count at the top of 535 and at the bottom of 502.
  • Also, what are the red "X" marks near some people on a deliverable queue??
  • The deliverable Completed page does not paginate correctly. It appears to show all of the completed voters/contacts, not just the first 300. Also the Next 300 button at the bottom results in a "Query Failed" page.

Resolved Issues

  • 09/09/2007 - On the Campaign Calendar in Internet Explorer, when trying to add a new event or edit an existing one, the page does not load correctly. The source code shows the HTML is there, but it does not display for some reason. The page works fine in Firefox. Javascript section missing closing comments code causing IE to ignore rest of page