Mobile App Instructions

Install Instructions

iPhone -  Open Safari and goto https://app.webelect.net (make sure you are not in Private browsing mode).
*Due to the iOS 13 update, users must make the setting change below:
- Go to Settings-> Safari-> Advanced-> Experimental Features. Scroll to the bottom and disable the option titled "Disable Web SQL"
- You can only run the app within Safari now. Do not Add to Home Screen.
- Any glitches in the app should be solved by refreshing the page in Safari.
- We are working on a new app to fix the issues caused by the iOS 13 update.

Android - Open Chrome and goto https://app.webelect.net and click the Chrome Menu icon and then select to Add To Homescreen.

Contents

Frequently Asked Questions
App Setup Instructions


Frequently Asked Questions

  1. Why can't I find the mobile app in the app store?
  2. How do I install the app?
  3. How do I get the app on my phone's home screen?
  4. Why does the app just show the webElect logo?
  5. How do I use the App to walk/canvass?
  6. Why does "Map Near Me" not work/How do I see my location on the map?

1. Why can't I find the mobile app in the app store?

Our mobile app is technically a WebApp, meaning that it does not need to be downloaded from an app store. 


2. How do I install the app?

Visit the Setup Instructions portion of this page.


3. How do I get the app on my phone's home screen?

When you first go to app.webelect.net on an iphone or app.webelect.net on an android phone, click on the Sharing icon (iPhone) or the Chrome menu icon (android). In Safari on an iphone, tap the "Share" button on the bottom-middle of your screen (looks like a square with an arrow pointing up out of it). When a menu pops up, click "Add to Home Screen". In Chrome on an Android phone, tap the "Menu" button in the top-right corner of your screen. When a menu pops up, click "Add to Home Screen".


4. Why does the app just show the webElect logo?

This happens on iPhone when you access the webapp in Safari while in Private browsing mode.  You can tell you are in Private browsing mode because Safari menu and borders are black instead of grey. Turn off Private browsing mode and revisit the site.


5. How do I use the App to walk/canvass?

Please visit our Canvassing with the Mobile App page for a how-to video and written instructions.


6. Why does "Map Near Me" not work/How do I see my location on the map?

This occurs when location data is turned off on your device or the webElect App does not have permission to access this data. For more information about how to enable location data, please visit our User Location Data page.


Mobile App Setup Instructions

iPhone/iPad App

1) iOS 13 requires a setting change. Go to Settings->Safari->Advanced->Experimental Features. Scroll to bottom and disable the option "Disable Web SQL".
2) Open Safari and visit  https://app.webelect.net .  
3) Enter your email address and the PIN code sent to you
*Do not Add to Home Screen as previously instructed. If the app acts up, refresh the page in Safari. We are working on a new app to fix the problems from iOS 13.

Andriod (version 4.0 and above) App

1) Open Chrome and visit  https://app.webelect. net . Click the Chrome menu icon and select to "Add To Homescreen" so the site works as an app.
2) Open the newly installed Home Screen app icon.
3) Enter your email address and the PIN code sent to you


Change PIN

You may change your app PIN by logging into the website (not the app) and clicking the "Change/Info Password" link on the Main Menu.


Troubleshooting
Allow Location Access when prompted for proper operation of the walk map.

If you experience other issues with the app, try:
- verifying your data connection is OK by visiting other websites in your browser.
- install the app to Home Screen if you have not already done so.
- disabling location access for the app by going into Safari/Chrome browser settings and disabling location sharing for " app.webelect.net "




Last updated by Doug Homan, created November 4, 2015